Terms of Use
Last updated: September 2026
Welcome to MAXMAX.
These Terms of Use govern your use of the MAXMAX website and your purchase of products through our website. By accessing our website, placing an order, or using our services, you agree to these Terms.
Please also review our Privacy Policy and Shipping, Returns & Refunds Policy, which apply when you use our website or place an order.
Website Use
You agree to use the MAXMAX website only for lawful purposes and in a way that does not interfere with the operation, security, or use of the website by others.
You may not attempt to misuse the website, gain unauthorized access to our systems, interfere with website functionality, or use the website for fraudulent or unlawful activity.
We may restrict access to the website or refuse service when reasonably necessary to protect MAXMAX, our customers, or our services.
Products
We make reasonable efforts to describe and display our products accurately.
However, product appearance may vary slightly due to factors including:
- Screen and display settings
- Product photography and mockups
- Lighting
- Fabric characteristics
- Printing, embroidery, and manufacturing processes
- Natural variations between individual products
Colors, placement, scale, texture, and other details shown on screen may therefore differ slightly from the physical product you receive.
Product availability, specifications, and pricing may change without notice.
Pricing & Payments
Prices are displayed in the currency indicated on the website.
Applicable taxes, shipping charges, and other charges will be shown where applicable during checkout.
By providing payment information, you confirm that you are authorized to use the selected payment method.
Payments may be processed by third-party payment providers and may be subject to their own terms and policies.
Orders
By placing an order, you confirm that:
- The information you provide is accurate and complete
- You are authorized to use the payment method provided
- You have reviewed your product selections, sizes, colors, quantities, shipping information, and other order details before completing your purchase
Receiving an order confirmation does not prevent us from cancelling an order when reasonably necessary due to circumstances such as suspected fraud, payment issues, pricing or listing errors, product unavailability, or other issues that prevent us from fulfilling the order.
If we cancel an order after payment has been collected, we will refund the applicable amount.
Made-to-Order Products
Many MAXMAX products are produced after an order is placed.
Because production may begin shortly after purchase, changes or cancellations may not be possible once production has started.
Please review product descriptions, sizing information, and your order details carefully before completing your purchase.
For more information about order changes, cancellations, returns, and refunds, please review our Shipping, Returns & Refunds Policy.
Shipping
Production and delivery times are estimates and may vary.
MAXMAX is not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather events, customs processing, incorrect or incomplete shipping information, or third-party service interruptions.
Customers may also be responsible for applicable customs duties, import taxes, brokerage fees, or other charges as described in our Shipping, Returns & Refunds Policy.
Intellectual Property
The content and creative materials available through MAXMAX, including our:
- Logos
- Brand elements
- Original designs and graphics
- Product names
- Photography and imagery
- Written content
- Website content
are owned by MAXMAX, licensed to us, or otherwise used with permission, as applicable.
You may not reproduce, distribute, modify, publish, sell, commercially exploit, or use our protected content without permission, except where permitted by applicable law.
Creative Process & Digital Content
MAXMAX may use a variety of creative and digital tools, including AI-assisted tools, as part of design exploration, image creation, editing, product presentation, and marketing workflows.
Some images on our website or marketing materials may contain digitally created, edited, composited, or enhanced elements.
Product images are intended to represent the design and general appearance of our products. Please refer to product descriptions and available product details when making a purchase decision.
Third-Party Services & Links
Our website may rely on or link to services operated by third parties, including payment, fulfillment, shipping, ecommerce, and other service providers.
We are not responsible for the content, availability, privacy practices, or independent actions of third-party websites or services.
Your use of third-party services may also be subject to their own terms and policies.
Limitation of Liability
To the extent permitted by applicable law, MAXMAX will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.
Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.
Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of the rights of another person.
Changes to These Terms
We may update these Terms of Use from time to time to reflect changes to our website, products, business practices, or legal requirements.
Any updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
Governing Law
These Terms of Use are governed by the laws of the Province of British Columbia and the applicable federal laws of Canada.
Any rights you may have under mandatory consumer protection laws remain unaffected.
Contact
If you have questions about these Terms of Use, please contact MAXMAX through our Contact page.
