Privacy Policy
Last updated: September 2026
MAXMAX (“we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and share information when you visit our website, create an account, place an order, contact us, subscribe to updates, or otherwise interact with MAXMAX.
Information We Collect
We collect information you provide directly to us, as well as certain information collected automatically when you use our website.
Depending on how you interact with MAXMAX, this may include:
- Name
- Email address
- Billing and shipping address
- Phone number, if provided
- Account information
- Order and transaction details
- Messages or information you submit through our contact form
- Payment information processed by our payment providers
- Website usage information, including information collected through cookies and similar technologies
We do not directly store complete payment card information when payment is handled by a third-party payment provider.
How We Use Your Information
We may use your information to:
- Process, fulfill, and manage orders
- Create and manage customer accounts
- Provide customer support and respond to messages
- Send order confirmations, shipping updates, and other service-related communications
- Operate and improve our website, products, and customer experience
- Detect and prevent fraud, misuse, or security issues
- Comply with applicable legal and regulatory requirements
- Send marketing communications when you have chosen to receive them
We do not sell your personal information.
Order Fulfillment
To produce and deliver your order, we may share information such as your name, shipping address, contact information, and order details with fulfillment and shipping providers.
We share information as necessary for these providers to produce, process, and deliver your order.
Third-Party Services
MAXMAX uses third-party services to help operate our website and business. These may include services for:
- Ecommerce and website functionality
- Product production and order fulfillment
- Payment processing
- Email and communications
- Website analytics and performance
- Hosting and security
These providers may process personal information as necessary to provide their services.
Some third-party providers may process or store information in countries other than the country where you live and may be subject to the laws of those jurisdictions.
Cookies
MAXMAX uses cookies and similar technologies to operate the website, remember preferences, support ecommerce functionality, and understand how the website is used.
You may be able to manage or disable cookies through your browser settings or any cookie controls made available on our website. Disabling certain cookies may affect how some parts of the website function.
Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and transaction records, resolving disputes, and meeting legal obligations.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your information, subject to applicable law.
To make a privacy-related request, please contact us through our Contact page.
Marketing Communications
If you choose to receive MAXMAX marketing communications, we may send you emails about products, releases, promotions, or other MAXMAX updates.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
Service-related messages, such as order confirmations and shipping updates, are separate from marketing communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or legal requirements.
When we make changes, we will update the revision date at the top of this page.
Contact
If you have questions about this Privacy Policy, want to make a privacy-related request, or have questions about how your personal information is handled, please contact us through our Contact page.
